Information we handle
We may process account, identity, contact, transaction, device, support and marketplace-activity information necessary to provide and protect our services.
We may process account, identity, contact, transaction, device, support and marketplace-activity information necessary to provide and protect our services.
Information supports account administration, orders, payments, fraud prevention, customer service, analytics, legal compliance and consented communications.
Information may be shared with authorised vendors, payment providers, logistics partners and service providers only for legitimate purposes and with appropriate safeguards.
Subject to applicable law, you may request access, correction, deletion, restriction or other available privacy rights through official support channels.
Records are retained only as long as reasonably necessary for operations, security, disputes, accounting and legal obligations.
Send privacy questions to privacy@vendorar.com. Never include passwords or secret keys.
VENDORAR GUIDE
VENDORAR processes personal information to operate accounts, transactions, support, safety and marketplace services. This overview explains the main purposes and choices; it should be read with any just-in-time notice shown when particular information is collected.
Depending on how you use VENDORAR, information may include identity and contact details, account credentials, delivery information, transaction records, vendor verification data, support communications, device information and activity logs. Payment credentials may be processed by authorised payment providers rather than stored directly by VENDORAR.
We may receive information from you, vendors, service providers, payment and delivery partners, identity-verification providers, fraud-prevention sources and public or lawful sources. We seek to collect information that is relevant to the stated purpose.
Information supports account administration, order processing, delivery, customer service, payouts, verification, security, legal compliance, product improvement and relevant communications. The lawful basis depends on the activity and applicable data-protection law.
We may share necessary information with the vendor involved in an order, processors and professional advisers, payment or logistics providers, authorities where legally required, and parties to a legitimate corporate transaction. Service providers are expected to protect information and use it only for authorised purposes.
Retention periods reflect transaction, tax, accounting, dispute, safety and legal requirements. When information is no longer reasonably required, it may be deleted, anonymised or securely restricted. No system is completely risk-free, but administrative, technical and organisational safeguards are used according to the nature of the information.
Depending on applicable law, individuals may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. Identity verification may be needed before a request is completed. Marketing preferences can be changed without blocking essential service messages.
VENDORAR does not treat personal information as merchandise. Information may be shared for marketplace operations, legal compliance and authorised services as described in the policy.
Use the official contact route, identify the request and the account concerned, and provide any information reasonably needed to verify identity.
Marketplace service providers may operate in different countries. Where required, VENDORAR uses appropriate legal and contractual safeguards for transfers.
Information on this page should be read together with the applicable VENDORAR terms and policies. Where a transaction has special conditions, the terms shown during checkout or onboarding will also apply.